What is competency based interviewing?

Competency & Definition

Leadership: Takes control of situations and events; recognises and rewards others performance; motivates; coaches and develops others


Suggested Questions
Desired Behaviours

When was the last time you disciplined a member of staff?

 

  • How did you handle the situation?
  • What was the outcome?

    Describe a time when you have set goals for an individual or for your team

     

  • How did you go about it?
  • Were they achieved?

    Tell me about a sensitive or difficult staffing issues you have dealt with

     

  • What did you find most difficult about it?
  • What was this so?
  • What was the outcome?

    How have you introduced change to your team?

    How do you ensure your team gets feedback on its performance?

    Describe a situation in which you coached a team member

  • Giving feedback

    Conducting performance appraisals

    Developing people on the job

    Coaching and training staff

    Setting development objectives

    Delegating effectively

    Confronting difficult management/staff issues promptly

    Motivating teams to give their best

    Handling disciplinary procedures

    Recognising good performance

    Reviewing performance of staff on a regular basis

    Conducting effective meetings with team


    Negative Indicators

    Believes in an autocratic style of leadership

    Is insensitive

    Demonstrates an inconsistent style of leadership

    Tries to change how things are done without any consideration to proven methods and working practices


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